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Questions

 

Questions about the flashcards >>>
 
Questions about payment >>>
Questions about shipping >>>
Questions about the flashcards >>>
What are the dimensions of your flash cards?
Our flashcards are A6 size (148mm x 105mm).  This is larger than most flashcards offered by other companies.
What is the quality of your flash cards like?

Very high.  We use top quality card and our flashcards are printed by a professional printing company.  In addition, all of our cards are laminated for durability.  All of our cards have rounded corners for safety and are packed in heavy card packs.  All pictures on the flashcards are in full color with the corresponding word on the back.

What categories are on offer?

We offer over 24 different categories including Alphabet, Animals, Food, Descriptions, Clothing, At School and At Home.  For a full list please click on the "Full Set Flashcards" button or the "Separate Set Flashcards" button above.

Where do you get your artwork done?
We use our own artists who specialize in children's artwork.
How are your flash cards printed?
We use a professional printing company.
Are your cards in US English or British English?
Both.  For pictures that have a different word in these languages we list both the American and the British words (such as "truck" and "lorry").  This is also the case for US / British spelling.
Questions about payment >>>
Which payment options do you offer?

We offer credit card, Paypal (Palypal for Full Set and Starter Sets only), check, international money order and bank deposit (bank deposit for Japanese based customers only).  Credit card and Paypal payments are taken online through this website.  For check, money order and bank deposit payments, please send us an email with your details and we'll send you a payment instructions email.

How safe is it to pay by credit card?

Very safe.  Online credit card ordering has come a long way since the early days when there were often reports of online credit card theft.  We use 2checkout.com and Paypal.com, both of which are leaders in credit card security and use secure servers when taking your credit card details.  They handle the whole credit card payment process so even we at Flashcards for Kids are unable to obtain any of your credit card details.  More more information, please visit their websites.

Questions about shipping >>>
How long does shipping take?
All orders are dispatched within 24 hours and are sent by courier.  You will receive your order within one week of your payment.
How much do you charge for shipping?

This depends on the size of your order and your destination.  If you are paying by credit card you will have a chance to review the shipping costs during the payment procedure (and before you actually give your credit card details).  For other payment methods we will sent you the shipping costs by email.  If you are not sure, please feel free to contact us for shipping costs.

Which shipping methods do you use?

Within Japan we use takkyubin (very fast and reliable).  For the rest of the world we use EMS (Express Mail Service) which is a courier mail company.  They are very fast and every step of the route to your door is tracked.


If you have questions that are not answered here, we will be happy to answer them for you by email:

info@flashcards4kids.com

 

 

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